GCP News - 2026-09-16
2026-09-16
最終更新: 2026-09-17 02:58:21 JST
AI による概要
この日は 7 件で、AI エージェント実行基盤としての GKE の強化が際立ちました。GKE 向けに Agent Substrate が公開され、標準的なコンテナランタイムの 10 倍の密度で数百万のサンドボックスを実行できるオープンソースのセキュアバイデフォルトなエージェント実行ランタイムとして、ネイティブなゼロトラストカーネルとネットワーク分離を備え、1 秒あたり 500 回超の suspend/resume 操作を 500 ミリ秒未満のレジューム時間で行えます。OpenRouter 利用実績で世界 1 位の AI エージェント Hermes を開発する Nous Research がすでに採用しています。あわせて、エージェントのワークスペース向けに設計されたフルマネージドのストレージ Filestore agent volumes も発表され、数千から数百万規模の同時セッションへスケールするエージェントサンドボックスに、厳密なワークスペース分離・瞬時のセッション再開・従量課金の弾力性・複数エージェント間のスムーズな連携を提供します。通信業界向けには、Graph Neural Network (GNN) と分散処理基盤 GraphFlow を組み合わせ、根本原因分析・容量計画・トラフィック予測・What-If シミュレーション・リアルタイム異常検知といった高度な診断を AI エージェントと統合して自律型ネットワーク運用を実現する取り組みが紹介されました。信頼性運用では、Google Cloud の障害発生時に「検証→調査→報告→解決→レビュー」の構造化されたワークフローに沿って対応するベストプラクティスが解説されています。セッション管理では、資格情報の窃取やアカウント乗っ取りリスクを抑えるための既定 16 時間のセッション長のグローバル展開が完了し、Terraform・gcloud CLI・REST API によるプログラムでのセッションポリシー管理が一般提供となりました。リリースノートでは、BigQuery のマイグレーションリネージサービスによるデータフロー可視化 (プレビュー)、Datastream の MongoDB 拡張 JSON 正準モードのデフォルト化、Filestore のリージョナルサービスティア向け小容量インスタンス (100 GiB から 1 GiB 刻み) の GA が案内されています。日本語ブログ (抄訳) では、Google が新設の 2026 年 Gartner Magic Quadrant エンタープライズ AI アシスタント部門でリーダーに選出されたことが紹介されました。
主要トピック
エージェント基盤: GKE 向け Agent Substrate が登場、標準ランタイムの 10 倍密度で数百万サンドボックスを実行
エージェント基盤: エージェントワークスペース向けのフルマネージドストレージ Filestore agent volumes を発表
通信業界: GNN と分散処理基盤 GraphFlow を AI エージェントと統合し自律型ネットワーク運用を実現
信頼性運用: クラウド障害対応の「検証→調査→報告→解決→レビュー」ベストプラクティスを解説
セキュリティ: 既定 16 時間のセッション長のグローバル展開完了、Terraform/gcloud/REST API によるセッションポリシー管理が GA
データ基盤: BigQuery のマイグレーションリネージ可視化 (プレビュー)、Filestore の小容量インスタンスが GA
抄訳: Google が新設の Gartner Magic Quadrant エンタープライズ AI アシスタント部門でリーダーに選出
Google Cloud Release Notes
September 16, 2026
- Link: https://docs.cloud.google.com/release-notes#September_16_2026
- Published: 2026-09-16 16:00:00
- Fetched: 2026-09-17 02:58:21
BigQuery
Feature
You can use the migration lineage service to visualize the data flow and connections in your source database and help you plan a BigQuery data warehouse migration. This feature is in Preview.
Datastream
Feature
Datastream now supports MongoDB extended JSON canonical mode as the default format for new streams from MongoDB sources to BigQuery destinations.
Canonical mode provides higher data fidelity by explicitly labeling every BSON type to prevent precision loss during data exchange.
For more information, see the following:
Filestore
Feature
Small capacity Filestore instances for the Regional service tier are generally available (GA). Small capacity instances start at 100 GiB and scale in 1 GiB increments, providing an option for development, testing, and applications with low traffic or basic storage needs.
For more information, see Small capacity instances.
Google Cloud Blog
Scaling Telco Autonomy: Leveraging GNNs with Distributed GraphFlow
- Link: https://cloud.google.com/blog/products/databases/run-gnns-at-scale-with-ease-introducing-distributed-graphflow/
- Published: 2026-09-16 01:00:00
- Fetched: 2026-09-16 01:18:31
詳細を表示
The telecommunications industry is currently undergoing a paradigm shift, moving from traditional manual human-driven operations to fully Autonomous Network Operations. Modern networks have grown increasingly complex, heterogeneous, and large-scale, making handcrafted rules-based methods and traditional Machine Learning (ML) approaches alone insufficient to automate network operations. While ML methods can identify subtle patterns and make fine predictions from large amounts of structured data, they lack the ability to understand, reason about the data and the system it represents, and ultimately make the kind of decision a human operator would.
The growth of AI agents and their ability to reason is a promising solution to this shortcoming. However, in the same way a human operator is not capable of directly ingesting the statistical information spread across the billions of data points created in a large network, AI agents also lack the ability to operate at this scale. To address this challenge, telecommunications companies are adopting Graph Neural Networks (GNNs), a modern form of machine learning designed to operate natively on massive volumes of temporal and relational data. By integrating GNNs with AI agents, operators can combine advanced diagnostics such as root cause analysis, capacity planning, traffic forecasting, what-if simulations, and real-time anomaly detection with the reasoning power required to interpret these insights and execute justified actions. This powerful combination enables networks to safely move towards Level 5 Autonomy as defined by TM Forum, where the system operates autonomously.
In this post, we present the three components (Data, ML, and AI) that will power Google Cloud’s Autonomous Network Operations framework.
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<figcaption class="article-image__caption "><p>Google Autonomous Network Operations framework architecture</p></figcaption>
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Foundation: Digital Twin on Spanner Graph
At the heart of Google Cloud’s Autonomous Network Operations framework is the network digital twin: a highly detailed, virtual replica that continuously mirrors its living telecommunications network in real time. Rather than being a static model, it is represented as a dynamic, temporal network graph that captures the evolving state and relations of its components over time. This architectural approach allows operators to "go back" in time to train and evaluate ML models on historical data, while providing AI agents with the foundational operational knowledge required to achieve Level 5 Autonomy. By simulating the impact of proposed network changes within this digital environment, the Digital Twin establishes a critical layer of trust, enabling AI agents to confidently design future states and automatically resolve network issues.
Google Cloud’s Spanner Graph is well suited to host this digital twin:
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Scalability and Availability: Spanner Graph provides a no compromise foundation for modern applications, offering virtually unlimited scaling that grows as the network grows, along with 0-RPO/0-RTO and five 9s of availability.
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Multi-Model Support: Supports multiple data models (Relational, Graph, Vector, and Full-Text Search) in a single platform allowing developers to build complex compositions such as graph transversals combined with nearest neighbor vector search.
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Global Consistency: Spanner provides a globally consistent view of the network, simplifying system development.
The next figure illustrates a network topology with four node types: routers, interfaces (the physical ports), VPNs (L3VPN service instances), and flows (active traffic sessions). These are connected by directed edge types capturing the full network stack: physical containment (router-interface), physical links (interface-interface), control-plane peering (router-router via OSPF/iBGP), service membership (router-VPN), and traffic anchoring (flow-interface, flow-VPN).
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<figcaption class="article-image__caption "><p>High Level network topology</p></figcaption>
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The ML layer: Distributed Graph Flow (DGF)
To predict how a network will behave and react, the digital twin leverages an ML layer powered by Distributed Graph Flow (DGF). By training on the vast volumes of structured historical data hosted within Spanner Graph, this layer uncovers critical predictive insights that enable human operators and AI agents to manage networks proactively rather than reactively.
DGF is a recently open-sourced Python library designed to manage the entire end-to-end lifecycle of GNN modeling. Developed by Google CoreML and Google Research, it brings a decade of internal Google-scale tools and expertise directly to Google Cloud enterprise clients. To accommodate different engineering needs, the library offers high-performance, composable, low-level primitives for advanced teams, alongside a simple API for rapid development that requires no prior GNN expertise.
For instance, training and evaluate a GNN model in GraphFlow with the high level API can be as simple as writing 5 lines of code:
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- <ListValue: [StructValue([('code', 'import dgf\r\n\r\n# Fetch the data from Spanner Graph\r\ngraph, schema = dgf.io.read_spanner_graph(...)\r\n\r\n# Train a node attribute prediction model\r\nmodel = dgf.learning.train_node_model(graph, schema, target_column="risk_score")\r\n\r\n# Evaluate the model\r\nmodel.evaluate()\r\n# Make predictions\r\nmodel.predict(graph, seed_node_idxs=[0, 1, 2])\r\n\r\n# Save the model for later\r\nmodel.save("/tmp/model")'), ('language', ''), ('caption', <wagtail.rich_text.RichText object at 0x7f5d1148d390>)])]>
The DGF provides high-level concepts that map directly to Autonomous Network Operations requirements:
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Use cases
By leveraging DGF and GNNs, telcos can move from reactive maintenance to proactive prevention through several advanced use cases:
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Anomaly detection: GNNs generate node and edge embeddings that encapsulate historical patterns and current health. Any anomalous embeddings are flagged for review before they lead to service degradation.
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Root cause analysis (RCA): DGF can output specific subgraphs containing only the relevant network instances related to an incident, such as "Attach Failures" in a specific ZIP code. This allows troubleshooting agents to perform high-speed analysis without scanning the entire global network.
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Predictive maintenance: The system can predict the likelihood of device failures or edge breaks, such as "handover failures" for fast-moving equipment, enabling proactive load balancing or rerouting. Furthermore, by combining agents, remedial actions can be automated by adopting a ‘human-on-the-loop’/’human-in-the-loop’.
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What-if analysis: GNNs enable Telcos to simulate scenarios like fiber cuts, or traffic surges or device configuration changes. By modeling topological dependencies, GNNs can predict how these local changes propagate across the entire network, allowing engineers to test resilience and evaluate mitigation strategies in a risk-free digital environment.
Scenario: Root cause analysis with GNNs and DGF
Once you have created a digital twin (example code), a straight-forward 5-step process can be used to implement Root Cause Analysis(RCA) detection using GNNs and DGF.
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Connect to the Digital Twin: Use the DGF Spanner Graph connector (dgf.io.read_spanner_graph) to load the network topology directly from Spanner Graph's Digital Twin into the DGF environment.
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Train a Supervised Node (or Edge) Prediction model: Depending on the training data and objective, you will train a supervised node prediction model to predict a target node feature or an edge prediction model to predict an edge between the root cause entity node and the affected entity node. For the given sample data you will use the high-level
dgf.learning.train_node_modelAPI to train a supervised node prediction model. -
Use the node prediction model to predict root cause node: The node prediction model can be directly used to predict the impact score on the node with the anomaly. Entity nodes affected by the anomaly with highest predicted impact score will be the top candidates for root cause.
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Deploy to Gemini Enterprise Agent Platform (formerly Vertex AI): Export the model and host it on a Gemini Enterprise endpoint to enable scalable, low-latency predictions.
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Real-time Inference: Make prediction calls to the inference endpoint with the anomaly date as input. The endpoint will return the predicted root cause Entity nodes.
Get started today
The integration of GNN using Distributed Graph Flow into network operations is more than just a technical upgrade; it is a critical evolution for the telco industry. By moving towards a GNN-powered autonomous framework, operators can significantly shorten outage times, optimize capacity in real-time, and ultimately deliver a superior customer experience through improved operational efficiency.
To start building your own intelligent network applications, check out the Distributed GraphFlow (DGF) library, which provides the essential primitives for scalable GNN training and inference. For a hands-on experience, follow our step-by-step code sample. You can also explore our recent award-winning Moonshot project on Business-aware GNN-healing networks, and dive deeper into our approach on self-optimizing autonomous networks by reviewing this whitepaper.
Agent Substrate brings high-density, scalable, trusted infrastructure to GKE
- Link: https://cloud.google.com/blog/products/containers-kubernetes/agent-substrate-available-on-gke/
- Published: 2026-09-16 01:00:00
- Fetched: 2026-09-16 01:18:31
詳細を表示
Today, we are announcing the availability of Agent Substrate on Google Kubernetes Engine (GKE). Agent Substrate is an open-source, secure-by-default agent execution runtime engineered to run millions of sandboxes with 10x higher density than standard container runtimes. Purpose-built for the era of autonomous agents, Substrate delivers sub-500ms resume operations at over 500 suspend/resume activations per second with a native zero-trust kernel and network isolation.
Agent Substrate is available as an open-source solution that runs on any Kubernetes infrastructure and is optimized for GKE. Leading AI teams are already building on it: Nous Research, the team behind the Hermes Agent, is actively building on top of Agent Substrate. Hermes is currently ranked the #1 AI agent globally by OpenRouter usage across productivity, coding, CLI, and personal agents.
From local to 1M-agent scale
Developers already run Antigravity, Claude Code, Codex, OpenClaw, Hermes, and other harnesses locally but that’s fundamentally than running hundreds of thousands of concurrent, long-lived agents that generate code, interact with tools, and drive automated execution — challenges that existing architectures often struggle to meet.
Scaling an agent platform from a local prototype to running agents at scale fundamentally changes your infrastructure constraints, which can include:
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Opaque trust boundaries: Models can generate and run arbitrary code on the fly. Without kernel-level isolation and dynamic network controls, running untrusted code that no human has ever looked at risks host escape, credential theft and data exfiltration.
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Tool access friction: Agents need full computer environments to invoke command-line tools, headless browsers, and filesystem workspaces. Running these safely needs to be fast and easy.
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Massive bursts: Agent harnesses, benchmarks, and reinforcement learning rollouts can generate thousands of sandboxes per minute. General-purpose schedulers struggle under this churn, and repeatedly decompressing container images can cause severe disk contention.
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Idle compute: Autonomous agents spend the vast majority of their time dormant while waiting on model inference, tool responses, or human feedback. Reserving dedicated CPU and RAM for idle containers wastes valuable resources.
A substrate purpose-built for agents
When platform teams hit these challenges, they face an unacceptable trade-off: sacrifice control and isolation, or deal with the high latency and inefficiency of VMs. We believe that teams shouldn’t have to choose.
Agent Substrate avoids this by decoupling agent execution from machine management. Built on top of cloud-native Kubernetes infrastructure, Agent Substrate offers a new execution layer that’s purpose-built for agentic workloads.
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From there, the execution layer directly manages the lifecycle of sandboxed agent environments with:
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Security by default: Hardware-isolated Cloud Hypervisor microVMs or gVisor sandboxes, paired with egress proxies that enforce granular network policies and inject credentials outside the reach of the agents themselves, preventing credential theft.
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Sub-second activation: Millisecond dispatch of activated agents onto pre-warmed workers, on demand, without container boot delays.
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High efficiency: Idle actors are suspended and unscheduled in hundreds of milliseconds, freeing up compute resources.
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Open source and portable: Runs on any Kubernetes cluster in any compute environment and works with any agent framework or harness, including Claude Code, OpenClaw, and Hermes.
Core architectural principles
We adhere to four core architectural principles to guide how Agent Substrate solves these challenges:
1. Secure by default at the kernel and the network
AI agents generate and run untrusted code and terminal commands as a core function. Running that code on a shared server creates serious risks for breakouts and unintended data leakage either at the shared kernel or network level.
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Agent Substrate takes a secure by default position for both the host kernel and network layers. Teams can choose between hardware-isolated Cloud Hypervisor microVMs, which provides full Linux kernel compatibility, or gVisor sandboxing, with even lower-overhead kernel isolation. Agent Substrate’s integrated gateway manages all egress and ingress requests, enabling fine-grained and extensible control over network access.
2. A control plane and data plane built for low-latency activation
To optimize density for isolated, long-running agent workloads, you need a purpose-built control plane and data plane that enables the lowest possible latency and the highest possible rate of suspend and resume operations. Agent Substrate introduces a dedicated control plane that handles data-aware scheduling with minimal latency. Meanwhile, the data plane handles hundreds of suspend/resume operations per second directly on pre-warmed workers, reducing the overhead of preparing the environment. Snapshots are written to local disk and Google Cloud Storage for durable state persistence. In less than 500ms, a sandboxed environment can be resumed to its previous state, and immediately re-suspended once it’s idle again.
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3. High-density and active-only compute economics
Agents spend most of their time waiting on model inference, tool responses, or user input. Reserving physical CPUs and RAM for idle containers can lock up expensive and scarce capacity and make running agent fleets at scale unsustainable.
Agent Substrate can release resources the moment an agent pauses. It snapshots the guest hypervisor’s state to the local disk and Cloud Storage, freeing up RAM and CPU to run other agents, while keeping the state intact. When the next turn or tool call arrives, Agent Substrate resumes the snapshotted session in milliseconds. This zero-idle model can pack over 1,000 dormant agents per host, delivering 10x higher compute density than traditional compute. For workloads that need shared filesystems across turns, an optional Filestore agent volume controller provides persistent NFS storage — more on that below.
4. Kubernetes as a foundation: scale and reliability
Building a custom sandbox orchestrator on standard VMs forces teams to maintain tedious operational tooling: node recovery, autoscaling, multi-zone scheduling, and network policy. But routing each sub-second tool invocation through the standard Kubernetes Pod lifecycle adds seconds of delay to each request.
Agent Substrate combines both approaches. The high-frequency suspend-resume runs directly on local workers through a purpose-built data plane. Meanwhile, Kubernetes manages the machines, handling self-healing nodes, fleet autoscaling, and cluster reliability, as well as drives the lifecycle of the worker pods themselves. For workloads that need standard Pod semantics, existing primitives like Agent Sandbox and kernel-isolated Pods continue to work side by side.
Optimized for Google Cloud infrastructure
Building an agent platform that can achieve 1M agent scale depends on having the right underlying compute and storage infrastructure. Agent Substrate on GKE maximizes machine obtainability and flexibility with custom ComputeClasses to dynamically manage machine pools across shapes and families, including spot and on-demand pools. This includes native support for Google Axion, our custom Arm-based processors, which deliver up to 30% better price-performance for sandbox workloads compared to competitive cloud offerings. For stateful workspaces, Agent Substrate on GKE can be optionally integrated with Filestore agent volumes, a new offering that attaches and detaches NFS mounts in milliseconds, allowing agents to start/resume near-instantaneously, along with native Read-Write-Many (RWX) access and POSIX-compliant file locking to enable safe multi-agent collaboration without write collisions.
Build your agent platform on a scalable foundation
When building production agent applications, you shouldn’t have to compromise between strong security, low latency, and operational scale.
Nous Research builds Hermes, the number-one AI agent in the world by usage according to OpenRouter, where it also ranks first in productivity, coding, personal and CLI agents. Nous Research has been an early design partner on Agent Substrate, evaluating how the runtime handles the isolation and identity requirements that agent workloads introduce.
“We built Hermes Enterprise to enable customers to deploy into their existing infrastructure, while handling per-agent isolation and extensible access control. Agent Substrate addresses both at the platform layer in a way that also preserves valuable compute resources. Our experience with Agent Substrate gives us confidence the architecture can scale efficiently as agent workloads grow.” - Hervé Bizira, Chief Business Officer, Nous Research
By pairing the machine resilience, self-healing nodes, and declarative management of Kubernetes with an agent-native data plane built for kernel isolation, active-only compute, and sub-second execution, Agent Substrate gives engineering teams a clear path to scale.
Agent Substrate is open source and available to all GKE customers for non-production workloads. GA support for production is available via allowlist. To deploy it on your GKE clusters, see Agent Substrate on GKE documentation. To learn more, see About Agent Substrate or visit the open-source repository.
Introducing Filestore agent volumes: fully managed storage for agent workspaces
- Link: https://cloud.google.com/blog/products/storage-data-transfer/filestore-agent-volumes/
- Published: 2026-09-16 01:00:00
- Fetched: 2026-09-16 01:18:31
詳細を表示
From running build tools, to data analysis pipelines, to collaborative research, executing data-driven tasks is essential for any enterprise agent.
Today, platform teams often stitch together custom workarounds to address agent storage requirements, which could include shuttling state back and forth between agent sandboxes and centralized storage or manually managing local disks and/or self-hosted file systems. However, as agent fleets scale, these approaches force difficult trade-offs between cold-start latency, operational complexity, and the cost of idle, pre-allocated storage.
As organizations scale agent sandboxes to thousands or even millions of concurrent sessions, storage must evolve to overcome these trade-offs and meet the needs of these dynamic workloads, which require strict workspace isolation, instant session resumption, elastic pay-per-use economics, and fluid multi-agent collaboration.
To meet these emerging demands, we’re expanding our AI storage portfolio and announcing availability of Filestore agent volumes, a new, fully managed capability purpose-built to deliver high-performance, elastic file storage for scaling agentic workloads on Google Cloud.
Purpose-built storage for AI agent workspaces
Autonomous agents require isolated runtime environments to safely execute dynamic code, install third-party packages, and run tools without putting host infrastructure or tenant data at risk. While Agent Substrate on GKE and GKE Agent Sandbox provide the dedicated compute environments needed to run high-density agent fleets, those sandboxes also need dedicated persistent workspaces to operate on.
Filestore agent volumes within Google Cloud Filestore, give you purpose-built agentic storage to complement your agentic compute via a dynamic provisioning architecture designed specifically for the scale and elasticity of AI agent fleets. Co-designed with Agent Substrate to support agentic fleets at scale, Filestore agent volumes provide GKE sandboxes with instantaneous access to isolated, persistent file storage. When configured to leverage Filestore, GKE storage management happens behind the scenes: Every time GKE launches a sandbox for a new agent task, Filestore automatically allocates and attaches a dedicated, isolated file workspace to that environment in milliseconds. Platform teams don't need to manually create, attach, or tear down storage volumes for individual agent runs; instead, the system handles the entire volume lifecycle automatically as your agent fleet scales up and down. The result is an efficient, end-to-end infrastructure solution for cost-effective agent management that provides:
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Granular isolation and enterprise guardrails: Agent platforms face security and data leakage risks when running untrusted, autonomous code. Filestore agent volumes enforce strict boundary controls and granular access permissions per workspace, ensuring agents operate exclusively within their designated directories and keeping dynamic toolchains strictly isolated across tenants.
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Sub-second session resumption: Traditional storage provisioning approaches can introduce cold-start latency that stalls interactive agent sessions. Agent volumes attach and detach in milliseconds, making it possible for orchestrators to aggressively suspend idle sandboxes to save compute costs, and resume instantly when new tasks or user inputs arrive.
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Smart lifecycle economics and pay-per-use pricing: Pre-allocating fixed-size, high-performance storage for thousands of short-lived or intermittent agent tasks can create massive storage waste. With agent volumes, platforms pay only for the storage capacity consumed and benefit from automatic lifecycle tiering. This means you get high performance without wasted spend: When your agents aren’t actively reading/modifying code or analyzing datasets, you can automatically shift idle workspace state to lower-cost storage.
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Multi-agent collaboration: Coordinating multi-agent swarms can result in brittle data-passing pipelines and risk of file collisions. Built with native Read-Write-Many (RWX) support and POSIX file locking, agent volumes allow orchestrators to attach a single shared workspace across multiple agents. Collaborating agents can safely co-author, test, and review project files concurrently with file-level consistency and protection against write conflicts.
Powering next-generation agentic workloads
By providing an elastic, high-performance, and isolated file tier, Filestore agent volumes unlock a wide spectrum of agentic workloads and use cases in production:
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Software engineering and coding sandboxes: Agentic coding platforms can spin up thousands of isolated workspaces where agents safely install libraries, write multi-file patches, run build tools, and execute unit tests, all leveraging standard POSIX file semantics with no need for storage-specific customization.
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Collaborative multi-agent swarms: Complex workflows, such as a lead orchestrator delegating tasks to dedicated research, code generation, and validation sub-agents, can directly share a unified file tree. RWX support allows agents to co-author and review project files concurrently without write conflicts.
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Interactive long-horizon workflows: For user-in-the-loop applications (such as agents that require asynchronous user approval or run multi-hour data analysis pipelines), platforms can suspend idle agent sandboxes to minimize compute waste, then resume execution on demand with sub-second responsiveness.
Get started today
If you are building an Agent-as-a-Service platform, scaling coding assistants, or deploying enterprise agent fleets, your storage tier should accelerate your innovation — not hinder it.
Filestore agent volumes are now available to all Google Cloud customers for non-production workloads. GA support for production workloads is available via allowlist. This new offering features out-of-the-box integrations with Agent Substrate on GKE and GKE Agent Sandbox to help you build responsive, scalable, and cost-efficient agent platforms today.
To request access to Filestore agent volumes, submit this form and visit the Filestore documentation and GKE documentation to learn more.
Best practices for handling cloud reliability incidents
- Link: https://cloud.google.com/blog/topics/developers-practitioners/cloud-reliability-incident-handling-best-practices/
- Published: 2026-09-16 01:00:00
- Fetched: 2026-09-16 01:18:31
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Cloud outages can range from global service disruptions to issues isolated to a specific region, zone, or even just your project, workload or application. If you suspect a Google Cloud Platform outage is impacting your services, we recommend you follow a structured “Verify→ Investigate→Report→Resolve→Review" workflow to resolve it. And before that outage occurs, you should also have prepared your environment for an eventual disruption by designing for failure, and actively practicing the steps you need to take to restore service.
In this blog, we summarize the key reliability incident handling best practices to help you design and practice your reliability incident response capabilities and minimize impact. Rather than an exhaustive guide, this is meant as a primer on only the most important practices for advisory purposes. Please note that we do not cover additional practices specific to security incidents here.
Beyond the base steps covered here, you may want to also explore how AI agents and tools are starting to transform incident handling. Check out this episode of the Prodcast, where Googlers explore the latest trends of leveraging agentic AI in Site Reliability Engineering (SRE) to detect issues early and prevent disruptions. Try Cloud Assist investigations, or explore Agent Skills and remote managed MCP servers to give you another set of tools for quickly pinpointing an issue. Before getting into these advanced techniques, we focus below on the foundational steps to good incident handling.
1. Prepare
Long before things start to go sideways, you should have spent significant time preparing for an outage along at least four dimensions: design, data, playbooks and training.
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Design: Think ahead and mitigate future incidents by designing automated response actions, like a load balancer shifting traffic away from slow or unresponsive instances, or by automating as much of your incident response playbook as possible. Review designs of all critical applications to automate as many actions as possible to accelerate response and recovery.
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Data: When a disruption occurs, having meaningful data at your fingertips vastly improves response capabilities. Use Cloud Logging, Cloud Trace and Cloud Monitoring, or other third-party observability tools, and replicate that data to a redundant stack in a separate location from the systems being observed. Make sure, in advance of any incident, that time stamps are synced across your observability streams for easy correlation, or know how to do that on-demand during an outage, when time is of the essence.
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Playbook: A well-thought-out playbook documenting your incident response processes, including crystal clear role and responsibility definitions for all personas, is paramount to efficient incident response. Who is responsible to do what? Who needs to be notified or mobilized for each type of disruption? How can they be reached? What tools and data are available? How are results communicated? How do teams hand over to the next shift during long running incidents? etc. Conduct a simulated incident response and critically review every step to find where your playbook needs clarification. Without clear responsibilities, mitigation inevitably takes longer.
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Training: Hopefully, service disruptions are rare events. To ensure your staff knows and remembers how to react, they need to retrain on the process several times per year by running simulated cross-team incident response drills. A retrospective on the simulated exercise will help identify warranted improvements.
2. Verify
Despite your best efforts, sooner or later, a service disruption will occur, which you can detect via any number of mechanisms:
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Observability tools (Google tools or third-party tools)
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Unified Maintenance Management notifications for planned maintenance
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Personalized Service Health notifications managed with alert policies
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Proactive customer monitoring by Google
Now, you need to determine what broke and who should ultimately fix the problem:
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Google, e.g., a bug, code roll-out, hardware failure, etc.
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You, e.g., a configuration change, elevated load, quota ceiling, etc.
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Third party, e.g., a directory hosted by a different cloud provider
If Google has declared an incident and started working to fix the problem, estimate whether you can possibly reestablish service sooner, for example by failing over to a secondary stack (see the ‘Typical Causes’ table below). You can determine whether Google has declared an incident and will provide a fix by consulting:
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Personalized Service Health: Check this first. Personalized Service Health shows incidents specifically relevant to your projects and regions, distinguishing between incident types:.
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Emerging Incidents: Google has received an alert, on-callers are investigating, impact is yet unknown
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Confirmed Incidents: Google has investigated and found customers are impacted
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Located within the Google Cloud console, Personalized Service Health often displays limited-scope incidents that don't appear on the public dashboard. Personalized Service Health also offers a mobile client for Android and iOS smartphones, assuming you can use your work ID and credentials on the phone.
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Gemini Cloud Assist, which is integrated with Personalized Service Health, so you can use it to query that information in natural language.
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Cloud Service Health dashboard: This is the public-facing non-authenticated web page for broad, severe incidents affecting many customers. Limited blast radius disruptions are not externalized to the public. All its content is available in Personalized Service Health as well. If ever Personalized Service Health goes down, Cloud Service Health serves as an alternative channel built on a separate infrastructure.
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Known Issues: In the console, navigate to Support > Cases, view a case, and use the resource selector on the console toolbar to find the specific cloud resource you’re interested in. Then click Known issues. If your issue matches one listed here, you can link a support case to it, so you will receive automatic updates in your case record. If you don’t find a match, open a new support case. Google will automatically match the case to a related incident, as soon as one is declared.
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Google declared incidents are updated as new information becomes available, so check back regularly, or set up a Personalized Service Health alert policy to be notified each time new information becomes available.
If you host cloud resources in multiple clouds, a good practice is to check early on whether the problem occurs for multiple cloud providers. If so, the problem is likely external to the providers and caused either by you or by a third-party service that your application interacts with.
3. Investigate
To determine the blast radius within your cloud footprint of Google-declared reliability incidents, first check Personalized Service Health updates for a description of the technical problem. Knowing what to look for will allow you to map your blast radius and decide on suitable contingency actions quicker.
If Google hasn’t declared an incident, try to rule out configuration errors or issues within your environment by checking:
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Cloud Monitoring: Look for spikes in error rates (e.g. 5xx errors), increased latency, or drops in traffic in your dashboards.
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Cloud Logs: Use Log Explorer to look for specific error messages like DEADLINE_EXCEEDED, SERVICE_UNAVAILABLE, or specific API errors.
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Quotas: Ensure you haven't hit a project quota (e.g., CPU, API rate limits), which can often mimic the behavior of an outage.
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Change history: Check your log of recently applied changes. Not all problems manifest immediately, but proximity on a timeline can be a powerful indicator of causality, even if it’s not proof. Also check whether Google rolled out any updates just before the symptoms started. See the Unified Maintenance Management interface in Cloud Hub.
Absent a clear culprit, such as a traffic spike or a DDOS attack, and if symptoms manifested immediately after rolling out a change, a good strategy is to back out that change and attempt to return to a last known good configuration.
4. Report
If the Cloud Service Health and Personalized Service Health dashboards are green but your metrics show a failure, you must report it to Google.
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Determine priority:
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P1 (Critical): Your production service is unusable or severely impacted with no workaround.
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P2 (High): Significant impact or degradation, but a workaround may exist.
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See guidance on setting priority and guidance on describing your issue.
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File a case: Go to Support > Cases > Create Case in the console.
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Explain quantifiable business impact to rationalize the submitted priority and prevent it from being reset when Cloud Support prioritizes cases. A clear and accurate rationale helps!
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Essential information to include:
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Project ID and affected region/zone
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Timestamps (when it started and if it's ongoing) with a clearly labeled timezone
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Specific error messages or log snippets
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Scope: Is it affecting all users/systems, or a specific subset/location?
Escalation for Premium/Enhanced support
If you have a Premium or Enhanced support plan and a P1 case is not receiving the attention it requires, use the Escalate button within the support case in the console. This alerts a support manager to investigate and rectify the situation.
5. Resolve
By taking these steps, you are well on your way to resolving the outage. In the meantime, here are some ways to mitigate the impact of the outage and communicate with impacted stakeholders.
While waiting for a resolution:
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Communicate: Notify your stakeholders and customers. Transparency helps manage expectations and reduces duplicate internal reports.
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Fail over: If you have a multi-regional architecture, consider shifting traffic to a healthy region. As a best practice, first ensure that the disruption is at the infrastructure level and not at your workload level.
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Check for workarounds: While working on a permanent fix, Google often posts temporary workarounds in the Service Health Dashboard updates, or in Personalized Service Health updates.
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Consider your regulatory reporting requirements: Know whether your organization is subject to regulatory reporting requirements, and what the required deadlines are for both initial and follow-up reporting. Google Cloud prepares Incident Reports for incidents that meet certain criteria — see details here for how to get those reports. Premium Support customers can also request an Incident Summary, which is an Incident Report customized to your account’s specific hosting location, time stamps, etc.
De-escalation and closure
Once systems are stable, Google downgrades the severity levels and deactivates the active on-call escalation chain. Google only closes an incident in Personalized Service Health when it has taken all the mitigation steps covering all impacted customers. Your specific services might be restored sooner than the incident closure time, if other customers are restored later than you. The incident is officially closed on the Google Cloud Status Dashboard when systems have run stably for a designated auto-close duration. Verify that your services are operating normally at this point. And if your incident responders aren’t compensated for extra time spent on the incident, find a way to thank them.
6. Review
After the problem has been fixed and operations have returned to a normal, steady state, it’s time to conduct a post-mortem analysis to identify how your team can respond better in future service disruptions. A “blameless” approach is essential to surfacing meaningful and impactful improvements that can be made to your incident response process. Ask questions like:
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What went well?
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What could we have done better?
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Where did we get lucky?
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Where did we get unlucky?
Then decide what changes can be made to improve your playbook, tools and training.
At Google, we often publish a post-mortem or Incident Report for major outages, available via Personalized Service Health. Review this to understand the root cause and adjust your own disaster recovery plans to prevent or reduce future impact. Customers with a Premium Support plan can request an Incident Summary for a Google-caused incident they were impacted by and for which they opened a P1 case. An Incident Summary is an Incident Report customized for your environment (e.g., start and end times of impact).
Typical causes, comms and prevention strategies
To help you prepare and plan ahead, here’s an overview of some typical incidents based on the symptoms reported in Cloud Service Health and Personalized Service Health along with guidance on what Google communications to expect, and some generic mitigation or prevention strategies you can build into your playbooks.
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Blast radius |
Typical cause |
Comms |
Strategy |
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Single zone or region.Subset of products. |
Typical of a software problem triggered by a rollout. Learning points: - Understand the location scope (zones and regions) of your workload - Products can depend on other products |
Major incidents are communicated via Cloud Service Health.Major and Minor (by number of customers, not severity) incidents are communicated via Personalized Service Health. Highly localized incidents are not communicated via Cloud Service Health or Personalized Service Health. |
Fail over, if so configured, but verify the health of the secondary stack first. |
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Single zone.Most or all products. |
Typical of a power or cooling issue. |
Check Cloud Service Health and Personalized Service Health. |
Fail over to a different zone, if so configured. |
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Single region. Most or all products. |
Typical of a backbone networking infrastructure issue |
Check Cloud Service Health and Personalized Service Health. |
Fail over to a different region, if so configured. |
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Control plane issue for a product |
Typical of a late detected issue |
Communicated via Personalized Service Health if significant customer impact is verified. |
Look for workarounds. Wait for Google to fix. Fail over, if so configured. |
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Multi-regional issue with a global product |
Rare but possible, typically detected quickly. Learnings: Mitigation options can be limited. Try regional variants, alternative products with similar functionality |
Check Cloud Service Health and Personalized Service Health. |
Wait for Google to fix. In the meantime, verify via Google Comms and your own investigation that this is truly Google’s problem to fix. |
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Capacity / Stockout issue |
System-level demand exceeding capacity in the product/location/model. (Cloud is designed to scale, but limits always exist, so proper planning is advised) |
Error message. No incident will be declared. |
Place reservations for predicted capacity needs (if cost is acceptable). Flexibility in zone placement can also help. |
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Quota exhaustion |
Difficult / inaccurate prediction of traffic |
Error message. No incident will be declared. |
Review consumption trends against ceiling regularly. |
Go deeper
This document offers only a condensed summary of key points. If you have an active Premium Support contract with Google Cloud, reach out to your account team for a deeper review of your response plans. For a comprehensive treatise on how to build reliable services and how to respond to incidents, we strongly recommend Google’s SRE Book, which is available as a free download. A new version of the SRE book is releasing ~Oct 2026 and will be available for purchase on O’Reilly Media. We’re also working on a future primer that explores AI-supported incident handling in-depth — stay tuned!
Introducing new session management tools with native, granular controls
- Link: https://cloud.google.com/blog/products/identity-security/introducing-new-session-management-tools-with-native-granular-controls/
- Published: 2026-09-16 02:30:00
- Fetched: 2026-09-16 05:00:11
詳細を表示
Google Cloud session management provides flexible options for setting up session controls based on your organization’s security policy needs. To help you improve your security posture and mitigate credential theft and account takeover (ATO) risks, we have rolled out a 16-hour default session length for Google Cloud customers.
We’ve now completed extending this security standard to all customers who had not already self-configured session lengths, but today’s cloud environments require even more precision. As we conclude this global rollout, we have also evolved Google Cloud session controls from a broad administrative setting into a deeply integrated, granular feature of Context-Aware Access (CAA).
This update gives administrators more flexibility, better automation, and a more natural security workflow.
What’s new in Session Controls
1. Automation-first: Terraform, gcloud, and API support
Modern infrastructure is managed as code. To support DevSecOps workflows, the Session Controls policy configuration is no longer limited to manual UI configuration. Now generally available, you can define, deploy, and manage your session policies programmatically using:
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Terraform: Integrates session controls directly into your infrastructure manifests.
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gcloud CLI: Manages policies from the command line.
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REST APIs: Automate policy enforcement across complex multi-tenant environments.
2. Granular targeting with Google Groups
One of the most requested upgrades has been the capability to target policies with precision. Previously, session lengths were tied to organizational units (OUs). Now generally available, the Session Controls policy uses Google Groups.
This shift allows you to apply distinct session policies to specific clusters of users — such as requiring a two-hour session for users with elevated privileges (such as billing administrators and project owners) while maintaining a standard 16-hour session for general developers — regardless of where those users sit in your organizational hierarchy.
3. Precision application controls
Instead of a blanket policy that affects every application requiring Google Cloud API scopes, Session Controls policy allows you to configure session controls to specific applications. These applications include:
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The Google Cloud Console
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The gcloud command-line tool
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Specific OAuth applications
Now generally available, this update can help prevent all-or-nothing scenarios where a strict policy on the Cloud SDK might inadvertently disrupt legitimate business intelligence or dashboarding integrations that rely on OAuth.
4. Google Cloud-native experience
Historically, configuring session lengths for Google Cloud could only be done in the Google Workspace administrator console.
Google Cloud customers can also sign up to use the Google Cloud Console to manage session policies alongside other access levels and security bindings in Access Context Manager (ACM). Available in preview, this update can help give Google Cloud administrators who prefer using the Google Console for policy administration tasks greater flexibility and a unified experience for configuring all their CAA policies.
How to get started
By evolving session controls from static organizational defaults into dynamic, context-aware policies, your security teams can enforce tighter reauthentication boundaries against credential theft where risks are highest, without disrupting developer velocity.
Get started with the session controls documentation for instructions on how to use Terraform, REST API, and gCloud to configure session controls.
Google Cloud Japan Blog
Google、2026 年 Gartner® Magic Quadrant™ エンタープライズ AI アシスタント部門のリーダーに選出
- Link: https://cloud.google.com/blog/ja/products/ai-machine-learning/google-is-a-leader-in-2026-gartner-magic-quadrant-for-enterprise-ai-assistants/
- Published: 2026-09-16 11:00:00
- Fetched: 2026-09-16 16:15:38
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※この投稿は米国時間 2026 年 9 月 10 日に、Google Cloud blog に投稿されたものの抄訳です。
このたび、新設された 2026 年 Gartner Magic Quadrant エンタープライズ AI アシスタント部門で、Google がリーダーに選出されました。エンタープライズ AI アシスタントの主要ベンダーを対象としたこの包括的な評価において、Google は「ビジョンの完全性」と「実行能力」の両面で「リーダー」のクアドラントに位置付けられました。
Gemini Enterprise は、組織が従業員の日常業務に役立つ安全な AI を直接導入できるよう支援しています。組織内の各チームは、基本的なチャット操作からさらに先に進み、複数ステップのエンドツーエンド ワークフローを AI エージェントによって自動化できます。Gemini Enterprise は、会社がすでに使用しているツールやインフラストラクチャと接続し、セキュリティとガバナンスを確保しながら、費用対効果の高い方法で簡単にスケールできます。
Google は、ビジネス ユーザーからデベロッパーまで、誰もが AI エージェントと連携してより多くの成果を上げることができる統合プラットフォームの構築を目指してきました。Gartner による今回の評価は、この目標の妥当性を裏付けるものだと考えています。
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Google がリーダーに選出された理由
スタンドアロンの AI ツールや新しいプラットフォームが複雑に絡み合う状況の中で、Gemini Enterprise は Google の AI スタック全体を基盤とする統合されたオープンなエージェント プラットフォームとして登場しました。レポートでは、次のような強みが挙げられています。
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統合された「AI のフロントドア」: Gemini Enterprise は、エンタープライズ向けのチャットと検索、ファースト パーティとサードパーティのエージェント、ノーコードのエージェント デザイナー、Google Workspace の統合、サードパーティのコネクタをすべて 1 つのプラットフォームに一元化したものであるため、組織は異なる AI ツールを組み合わせる必要がありません。
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オープンな接続性: Gemini Enterprise は、Google のエコシステムだけでなく、Microsoft 365、その他のサードパーティ ソフトウェア、内部のエンタープライズ データソースにまで及ぶ広範な接続性を提供します。このオープンな接続性により、組織は既存のインフラストラクチャと並行して Gemini Enterprise を導入でき、費用のかかるシステムの全面見直しが不要となります。
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シンプルな料金体系: Gemini Enterprise は料金モデルがわかりやすく、チャットや検索などの操作は基本 SKU に含まれます。組織は、ユーザーあたりのシート サブスクリプションと従量課金制オプションを選択できます。後者の場合、ユーザーはタスクの途中で割り当て上限に達することなくエージェント ワークロードを実行できます。
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組み込みのガバナンス: Gemini Enterprise は、追加費用なしですぐに使える堅牢なエージェント ガバナンスを提供します。これにより、企業はセキュリティ リスクとエージェントの無秩序な増加を抑制しながら、ユーザー、エージェント、データ権限をシームレスに管理できます。
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フルスタックの深さと規模: Google の垂直統合型スタックは、グローバル インフラストラクチャ、カスタム シリコン、世界水準のモデル、エンタープライズに対応した安全な基盤を提供します。これらはすべて、セキュリティ、相互運用性、費用を考慮して最適化されています。
レポートの全文は、こちらからダウンロードしてお読みいただけます。
Gemini Enterprise の最新の機能強化でビジョンを推進
この数か月間、Google はプロダクトの大幅な機能強化で Gemini Enterprise をさらに進化させてきました。
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業種別ソリューション: 先月、法律と金融サービスに特化したソリューションを公開しました。これらのカスタマイズされたソリューションは、事前構築済みのエージェント、その分野固有のスキル、安全なデータコネクタ、オープンなパートナー エコシステムを備え、迅速なデプロイが可能です。また、Gemini Enterprise の管理されたコントロール プレーン上に構築されているため、規制の厳しい業界でもワークフローを作成、管理できます。
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Gemini Enterprise の Google Antigravity: Gemini Enterprise に AI デベロッパー ツールが導入され、企業は対象となる Gemini Enterprise ライセンスにより、開発チーム向けに Antigravity や Android Studio などのエージェント型開発ツールを簡単に有効にし、管理コンソール内で完全なガバナンスとオブザーバビリティを維持できるようになりました。
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FinOps と費用管理: 新しい FinOps と費用管理機能が先月導入され、組織はより多くの料金オプション、フレキシブル割引プラン、きめ細かい支出管理を通じて AI 支出を最適化できるようになりました。
Gemini Enterprise のお客様も価値を実感
Gartner からこのような評価を受けたことは光栄なことですが、Gartner だけでなく、お客様も実質的な価値を実感しており、それが日々、組織全体にプラスの影響を広げています。
最近のプロダクトの機能強化に対するお客様の声をお聞きください。
「Accenture では、Gemini Enterprise に Antigravity をデプロイすることで、Google Cloud の安全で信頼できる基盤上で、Google DeepMind の優れたテクノロジーをエンジニアに提供しています。運用の複雑さを抽象化することで、開発スピードとエンタープライズ グレードのガバナンスのどちらかを選ぶ必要がなくなり、高速なエンジニアリングと革新的な価値をクライアントに提供できるようになりました。」- Accenture Google Business Group、グローバル プラクティス リード、Chetna Sehgal 氏。詳しくはこちらをご覧ください。
「Cleary は、戦略的かつ競争力のある方法で AI をワークフローに組み込むことに取り組んでいます。Google の Gemini Enterprise は、日々の業務で使用する他のツールとシームレスに連携できるため、チームの効率性を高め、クライアントにさらに質の高い成果物を提供できます。」- Cleary Gottlieb、マネージング パートナー、Jeff Karpf 氏。詳しくはこちらをご覧ください。
「金融リサーチ エージェントのデザイン パートナーとして、Deutsche Bank は、データ保護やガバナンスからチームが日々使用するワークフローまで、規制の厳しい業界の現実を考慮して、この機能の形成を支援してきました。」- Deutsche Bank、技術、データ、イノベーション最高責任者兼取締役、Marie-Jeanne Deverdun 氏。詳しくはこちらをご覧ください。
「Google Cloud と提携して、Gemini Enterprise for Legal を早期に導入できることを嬉しく思います。Google のテクノロジーを統合してワークフローを合理化し、クライアントの将来にとって重要な成果を形作るうえで訴訟担当者をさらにサポートできることを楽しみにしています。」- Williams & Connolly、会長、Joe Petrosinelli 氏。詳しくはこちらをご覧ください。
使ってみる
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レポートを読む: 2026 年 Gartner Magic Quadrant エンタープライズ AI アシスタント部門を無料でダウンロードして、詳細な分析をご確認ください。
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Gemini Enterprise の詳細を確認: 組織が、管理、接続されたエージェントをすべてのチームにデプロイする方法については、 cloud.google.com/gemini-enterprise をご覧ください。
- Google Cloud プロダクト マーケティング担当バイス プレジデント、Peder Ulander